The result of an autoimmune disease for me was a severe deterioration in my hearing and of course the last thing I was willing to accept was that I now needed hearing aids. Joseph explained that it was the only way to improve my hearing but never once pushed me to purchase. Over a year later I had to admit that the treatment I was on was not going to reverse the damage so I returned to Joseph again. He never said "I told you so" but basically convinced me it was not the end of the world. And it certainly wasn't. I got my hearing and my confidence back. Most people don't even notice I have my hearing aids in.
18 months on Joseph is always there if there is any change I am worried about. He even solves the problems over the phone if it is possible at all saving a journey every time. He shows great patience even when it is something I should have known how to solve.
After a very worrying weekend wondering why I was having difficulty hearing my family again, I phoned Joseph this morning. He instructed me ( over the phone) on how to replace a pro wax mini-tip ( Which I should have done weeks ago) and now all is well again.
Based on my experience in Galway Hearing Care I would advise anyone having difficulty hearing to pay them a visit. There is no hard sell there, just a lot of care.
2022-06-15T10:46:48+00:00
Joseph is always there if there is any change I am worried about. He even solves the problems over the phone if it is possible at all saving a journey every time. He shows great patience even when it is something I should have known how to solve.
https://www.galwayhearingcare.ie/testimonials/cathy-mulroney/